Privacy

KOHTRAVELS (THAILAND) CO., LTD. is concerned about your right to privacy. Therefore, KohTravels pledges to be responsible when gathering your personal information and to protect your privacy in every possible way. Although this Privacy Policy is not a contract and does not create any legal rights, it serves as an expression of KohTravels’s commitment to protecting private personal information.

KohTravels reserves the right to change, amend and/or vary this Privacy Policy at any time and will notify users of the same by updating the policy on all its websites.

This Privacy Policy describes the information that KohTravels collects, how it is used, when it may be shared with others, and how we safeguard its confidentiality and security.

This Privacy Policy is applicable to all users of our Website

Information collection


We collect and maintain information that you enter on our Website or give us in any other way (collectively, “Personal Information”). You can choose not to provide certain information, but you may not be able to enjoy all the features of our Website and services provided by KohTravels. Personal Information we learn from you helps us to personalise and continually improve your online experience. Here are the types of Personal Information that we collect:

Personally Identifiable information e.g. Name, photo, gender, date of birth, nationality, passport/identification card number, passport expiry date, passport issuing country and country of residence; Contact information e.g. address, email address and phone numbers;
Payment information e.g. credit or debit card information, including the name of cardholder, card number, card issuing bank, card issuing country, card expiry date and banking account details;
Travel information e.g. flight information, and currency, departure destination or other product preferences;
Health information, e.g. health issues relevant to your travel arrangement or medical records and requests;
Technical information e.g. IP address.

When you interact with applications created by KohTravels or our affiliates, we may collect information about your location and mobile device. The information may be used to provide you with location-based services such as search results and marketing content. You may decline to share your Personal Information with us, or disable location services on your mobile device at any time.

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